Coinme, one of the largest cryptocurrency kiosk operators in California, has been ordered to pay an additional $175,000 in restitution to consumers who were overcharged, according to the California Department of Financial Protection and Innovation.
“When a company overcharges consumers, we will do everything we can to help people get their money back,” DFPI Commissioner KC Mohseni said in a statement. “This action should put digital asset companies on notice that they are expected to follow our rules and the law.”
A department examination of the Seattle-based company found it charged fees and markups above statutory limits and failed to include required details on more than 4,050 transaction receipts. Missing information included customer names and exchange sources.
On June 25, 2025, regulators previously ordered Coinme to pay $51,700 in restitution as part of a $300,000 penalty for violating the state’s Digital Financial Assets Law, including exceeding transaction limits and failing to meet disclosure requirements.
Crypto kiosks — often located in grocery stores and convenience stores — allow customers to deposit cash to buy or sell digital assets such as Bitcoin. Because these transactions are typically instant and nonrefundable, the department said it has prioritized oversight of kiosk operators under California’s digital financial regulations.
The DFPI is urging consumers who use crypto kiosks to review applicable fees carefully, remain alert to potential scams and be cautious of requests demanding cryptocurrency payments.